consolidated linen service - queensland

Servicing

Regional Queensland

}

Mon - Fri 8am - 4pm

Sat & Sun CLOSED

Login Links

Servicing

Regional Queensland

}

Mon - Fri 8am - 4pm

Sat & Sun CLOSED

Login Links

ABOUT Us

Innovative, Dedicated and Experienced, CLS provides linen and laundry services across regional Queensland like no other

U

Customers Spanning Regional Queensland

120+ Staff

Multiple Large-Scale Distribution Centres for Local Service

250 Tonnes of Textiles Laundered Each Week

Linen & Garment Rental

Linen, service... a fresh approach!

20 Vehicles on the Road Each Day

>

2 Highly Automated Laundry Facilities

Unrivalled Industry Experience

Long story short

CLS provides linen and garment rental and laundry services.

A family owned and operated company trading since 1990.  Father Roberts and Sons 1,2 & 3 actively work each day offering unrivalled experience and personal attention to customers spanning regional Queensland.

State-of-the-art facilities featuring innovative and automated systems and processes, CLS offers customers a quality, long-term and cost-effective service solution.

A Short Story Longer...

Without a single customer in 1990, Consolidated Linen Service or Hervey Bay Commercial Laundry as it was then known, was established to meet the growing needs of the local Hervey Bay area.  Neville & Morena Roberts persisted during the early years to expand customer, washing machine and dryer at a time.

Oldest son Adam and then Luke joined the frey.  Conversation each Sunday night at family dinners rarely strayed from washing more, washing faster and washing smarter.

With continued growth, CLS began servicing nearby regions and investments in larger and more efficient equipment was made.  By the Year 2000, CLS was the predominate laundry operator across the Wide Bay washing around 40 tonnes of linen each week.

In 2003, a major plant upgrade included the installation of a new Continuous Batch Washer and Dryer system and capacity increased to 100 tonnes.

In 2004, a further expansion was undertaken by merging with a Sunshine Coast based laundry called Crystal Linen Service.  The “CLS” moniker was alive and well.

The youngest and supposedly smartest brother Tom jumped on board with his brothers often reminding Tom that his intelligence was questionable considering the many other career opportunities he’d forsaken.  But the small of soap suds was too much to resist.

A few years later, another large plant upgrade doubled the capacity of the Hervey Bay laundry with a 2nd CBW added along with high-speed ironers and other automated equipment.  Up to 200 tonnes of linen was now being washed, dryed, ironed, folded and packed each week.

An expansion northwards resulted with the acquisition of a laundry plant in Gladstone in 2013 and shortly thereafter, a largescale Distribution Centre in Mackay.  The Gladstone laundry underwent an upgrade in 2017 to expand capacity, improve quality and offer greater supply redundancy.

Newspaper Article - About Us - Consolidated Linen Service
Laundry Services - Consolidated Linen Service - Hervey Bay, Sunshine Coast and Regional Queensland
Laundry Services - Consolidated Linen Service - Hervey Bay, Sunshine Coast and Regional Queensland

today

CLS services an area spanning Caloundra to Mackay and western regions with direct logistics to more than 500 customer sites.

Employing 120+ people, washing up to 250 tonnes a week (think 500,000 Towels) and with a fleet of more than 20 Trucks and Vans, CLS can offer cost-effective and quality linen & garment rental & laundry services across regional Queensland like no other.

And yes, Neville, Adam, Luke & Tom along with an experienced team behind-the-scenes are still on the frontline each and every day.

What’s different

A few defining factors in why we succeed

A FAMILY BUSINESS

A family, personalised approach backed by industry scale provides customers with unparalleled supply quality and security.

A BACKUP PLAN

Multiple laundry plants for laundering redundancy.

STRATEGY

Strategically located Distribution Centres for local service.

SCALABILITY

Industry economy of scale for competitive pricing.

EXPERIENCE

A team with unrivalled experience and focus.

OUR TEAM

Adam Roberts

Adam Roberts

Managing Director

#1 Son. Was conned by founding father to defer University studies to lend a hand. The rest they say is history. On the road most weeks visiting customers, suppliers and anyone else who likes to discuss laundry. Number crunching is an unavoidable duty when trapped in the office.

Luke Roberts

Luke Roberts

Group Operations Manager

#2 Son. No two days are the same within the CLS laundry plants & it’s this challenge that gets Luke out of bed each day… sometimes earlier than he would like. Managing staff & every aspect of the laundry plant, Luke’s job is done when more than 75,000 products a day have left the building.

Tom Roberts

Tom Roberts

Central QLD Operations & Customer Service Manager

#3 Son & supposedly the new & improved latest model. Now ensconced in Gladstone, Tom manages all parts of CLS operations & customer service across Central Queensland. A big job, but after being on the laundry floor since he was born, Tom has a lifetime of experience to call on.

Tamarla Dehnert

Tamarla Dehnert

Administration Manager

Long-time part of the furniture (and de-facto family member), Tamarla is part financial controller, part everything else that needs to be done. Every company needs a Tamarla.

Jan & Kylie

Jan & Kylie

Administration Team

Jan & Kylie cover a lot of bases from Quality systems to Payroll to Billing. Together with Tamarla, they keep the Roberts Sons in check, particularly Kylie who has some additional means to do so being married to Luke.

Delvene Bee

Delvene Bee

Wide Bay Customer Service Manager

Based in Hervey Bay and with a diploma in multi-tasking, “Del” will do whatever it takes to deliver across Bundaberg, Hervey Bay, Maryborough, Gympie and The Burnett.

Phil Thorncraft

Phil Thorncraft

Sunshine Coast Customer Service Manager

One-of-a-kind, no-one cares more for customer satisfaction than Phil who always goes the extra mile around the “Sunny Coast”.

Jo Nash

Jo Nash

Mackay Service Manager

A long-time local and industry stalwart, Jo never stops and her dedication to customers is a major reason why CLS continues to grow in Mackay.

NEVILLE & MORENA ROBERTS

Consolidation Linen Service Founders

Neville and Morena Roberts - Founders of Consolidated Linen Service

“Nifty” Nev and “Mum” have been the backbone of CLS from Day 1.  Today, Nev continues to work each day tinkering with every machine across the laundry floors and some of his inventions are now manufactured and sold across the industry.

After working tirelessly for the first 20 years since inception, Morena now performs an equally important task; babysitting the growing number of grandchildren within the Roberts clan.

Contact Us

 

Phone

Head Office:
+61 7 4124 2575

Sunshine Coast Distribution Centre:
+61 7 5449 9988

Gladstone Laundry:
+61 7 4972 2966

Mackay Distribution Centre:
+61 429 779 262

 

Please be advised that this website works best using the most up to date browsers e.g. Chrome, Safari or Firefox. Internet Explorer is not supported.

LOCATIONS

Head Office:
87 Beach Rd, Hervey Bay QLD 4655

Sunshine Coast Distribution Centre:
8/100 Rene St, Noosaville QLD 4566

Gladstone Laundry:
13 Drewe St, Gladstone QLD 4680

Mackay Distribution Centre:
1/39 Margaret Vella Drive, Paget QLD 4740